Archive for October, 2009

Are You Ruining Your Radio Ad?

Monday, October 26th, 2009

Your Guide to the Most Popular Radio Ad Faux Pas of Our Time

by Ryan Faist

Big Idea Company

credit: bbaltimore

credit: bbaltimore

If you’re looking for a good way to ruin your next radio ad, just turn on the radio and listen. That’s the best place to find world-class examples of how to do it. I guarantee you’ll hear ads that may have looked good on paper, but somehow manage to just add more noise to the two minutes of indistinguishable and ineffective clutter that is sandwiched between the actual radio programs. So how does this happen?

Well, there are many simple ways to ruin a radio ad. Some people like to start with a bad idea. That always works well. Others prefer to kill a good idea with poor execution. But most of the time, it comes down to the strategy when writing. Addressing the wrong audience, speaking from your business’s point of view instead of your customer’s, and wasting precious time repeating a phone number that nobody will remember are all good ways to ruin a radio ad.

However, the best way to ruin a radio ad is the one used most often. It’s the trump card of ways; the easiest method to ruin your radio ad no matter how good your idea or how great your execution. And chances are, you’re doing it already.

First, you need to know that nearly every ad on the radio is overstuffed with information.  That’s a fact. Sometimes you can actually hear how the voice-over has been sped up electronically just to fit it all in. Overstuffing your ad is the single most effective thing you can do when you don’t want people to remember anything about it – other than its bloviating. It’s also the most common way to ruin a radio ad because you can do it without even trying. Hell, most people overstuff their ad accidentally. They don’t even know they’ve done it!

All you have to do is write too much voice-over. That’s it – the trump card for ruining your radio ad. Here’s how it’s done. To be certain a sixty-second radio ad sounds like all the others, write more than 160 words of voice-over. If you can get it up to 200, you’re on your way. The more, the better. You want your narrator speaking so fast that he or she sounds like a tongue-twisting spokesman rattling off bids at an auction. What you don’t want is for your narrator to speak slowly and clearly. Radio ads rarely do this because it’s a good way to ensure that people actually hear what is being said. It also increases people’s chances of recalling that information later, which may actually increase sales. You don’t want that.

So you see, it’s not so hard to ruin your radio ad. There are lots of ways, and I’m sure you can find one that suits you. But if you’re looking for something that will work every time, something that promises to ruin a radio ad that otherwise might have been great, just write too much voice-over. It works like a charm for everyone else.

What Every Editor Wants Your Press Release to Say

Monday, October 19th, 2009

Real World Strategies vs. Classroom Theory

by Ryan Faist

Big Idea Company

IMG_1856_without armSome public relations professors will hate me for what I’m about to tell you. I don’t care. The P.R. purists who preach a strict, formal approach to writing press releases may have good intentions, but their own loyalty to old school journalism is actually keeping you out of the news more often than not.

Don’t get me wrong. Anyone who writes a press release should familiarize themselves with the Associated Press style. In its purest form, it is objective journalism. That’s a good thing. But if you want to get in the news, there’s something else you need to know.

First off, you have to realize that real people are reading these releases; not robots. If you were submitting to machines, you wouldn’t have to worry about the pitfall of boredom. But in real life, a boring press release is a sure-fire way to keep you out of the news. More on this in a second.

You also need to realize that you’re writing for a specific audience who only wants to do two things: (1) find news that will appeal to their audience, and (2) narrow down the stack of a hundred or so press releases received that day into the few that will actually make the news.

Before you write a word, think about these two things carefully. Discover the reason their audience will care about your announcement.

Now you are ready to write. This is the tricky part. You have to intrigue editors the same way they want to intrigue their audience. You want editors to read your headline and think, ‘Now this is interesting.’ In order to do that, you must always remember that they only care about news that their audience will care about. So make sure your headline SCREAMS why their audience will love your announcement. But don’t give away everything. Write your headline in a way that makes the editor want to read the next paragraph. That’s how you get an editor’s attention. AP Style Guide doesn’t teach you that.

Once you’ve caught an editor’s attention, you’ve got three to five seconds to convince them that it was worth it. So get to the point. The first paragraph of your press release is where you list the who, what, when, where and why. Journalists call this an inverted pyramid structure: most important information at the top, least important information at the bottom. Stick to this. Busy editors will appreciate you getting to the point quickly.

Finally, list your contact information at the bottom of the press release; not the top. I know many press release guides tell you differently, but they’re wrong. You want editors to see your headline first; not your contact information. Editors decide in a matter of seconds whether to throw your press release away or read the next sentence. Do you think they’ll be intrigued by your name and number? 

This is real life press release advice. I can see some old pundits shaking their heads at me right now, despite the wall of newspaper clippings behind me. All I can say is: it’s a good thing you and I are submitting our press releases to real editors instead of people who preach and theorize about them. With all due respect, there is a difference.

The Biggest Mistake in Email Marketing

Monday, October 12th, 2009

Reach More People From Your Computer by Avoiding What Everyone Else Does

by Ryan Faist

Big Idea Company

glowing screen copyIt seems too good to be true — an easy way to reach your target audience without the expense of postage and print materials. Don’t be fooled. Most email marketing goes straight from the inbox to the waste box.

The next time you check your email, notice how fast you delete your spam. Take a second and actually read the subject lines. Knowing why spam looks like spam is the key to avoiding the biggest mistake in email marketing.

First, burn this into your brain: the subject line is the most important part of your email. If you don’t know this, you’re doomed. You can send the most brilliantly designed email in the world, but if you’ve got a bad subject line… poof. All gone.

Let’s look at some bad ones: Find Your Soul Mate is quite popular. Do you think spammers are proud when they come up with this? Delete. How about this: Your Ticket to Financial Freedom. As it turns out, your ticket will cost you $499.99 plus shipping and handling. Delete.

Here’s a tip that will help distinguish your email marketing from the likes above: never be cute or clever. Have you seen the emails that try to trick you into thinking someone is replying to you? They look like RE: Save More on Car Insurance or FW: Make Thousands Without Leaving Your Home. Do the people who write these subject lines think they’re fooling anyone? Absolutely. That’s their biggest mistake.

Before you go crazy with email marketing, remember this: people know what you’re up to. No matter how you approach them, they know you want something; otherwise you wouldn’t be emailing them.

To make matters worse, people expect to be inundated with spam. They know they’ll have to trash hordes of junk mail every day, so they’ve subconsciously programmed their minds to immediately delete anything that resembles spam. And since only spammers write subject lines that are cute or clever, guess which emails get deleted most often.

So what’s the secret to writing subject lines that people want to open? The answer is something you probably learned when you were five years old.

Be honest. If you’re sending an e-letter, say so. If you’re sending an e-coupon for a fitness center, don’t try to disguise it with a subject line that reads Your Answer to Total Fitness. It won’t work. Free Three Month Fitness Trial will get more opens. Why? When it comes to email subject lines, people are attracted to straightforward honesty. It’s just the way it is. Direct subject lines will always yield more opens than cute ones.

The Myth of Creativity

Monday, October 5th, 2009

How Lazy Ad Makers Perpetuate a Self-Serving Myth At Your Expense

by Lou Pierce

Big Idea Company

creativityWhat follows will be heresy to the dinosaurs of the advertising world. I shall make no friends there.  Never- theless, allow me to address the most pervasive hoax that the world of advertising has ever perpetrated upon an unsuspecting corporate and institutional world. It is the industry’s self-serving myth of “creativity” – you know, that pretentious, self-important, ego-driven myth that ad makers are somehow gifted while the rest of us are not.

As an ad maker myself, I dare incur the wrath of professional colleagues by revealing that there’s nothing mysterious, Divine or magical about the “creative” process. Award-winning professionals in our industry are no different from over-achievers in any other industry. Our work is just that: work. “Great advertising” is always the product of very hard work. There are no shortcuts. And, anyone who tells you that there are shortcuts is either lazy, pretentious or both.

So why bring this up now? Well, recently a couple of advertising veterans have been whining publicly via blogs about their “creative” work being treated like a commodity. This perception of their work as a commodity is a serious issue for them. It affects what they can charge and even their long term viability in the business. So, there’s no question, no doubt that they need to be very concerned – but, concerned about their work.

Instead, their published opinions make preposterous claims that the entire industry suffers from this malady and that it is actually the clients who are to blame. That’s right, the clients! It is their published opinion that clients don’t appreciate “creativity” anymore and that they are not willing to pay for it.

Well frankly, that’s hogwash. In a September 11, 2009 interview at the annual Ad Tech Conference in Chicago, Cliff Kaplan, President and CEO of Design Back Office, one of the most successful wholesalers of design services in the world, pointed out that this is a time when smaller, more nimble agencies are actually growing, while larger “dinosaur” agencies with all of their overhead are having trouble meeting client expectations to do “more for less.”

“More for less?” That’s a real conundrum if you simply cannot meet expectations because your overhead prohibits it.  But, blame the client? That’s unheard of in any other industry. Maybe the people who sold the self-serving myth of advertising executive superiority can get away with it. Time will tell.

But I’m not so sure. For me, there’s a mathematical problem with all of this. The excuses, the rationale; none of it makes sense. Products become commodities when they become common. It’s that simple. “Creative” work of a common garden-variety nature is most assuredly by definition, a commodity.

What is the fix if you’re really concerned about this “commodity” issue and are determined to do something about it?  How can you get your work off the commodities list?

Stop pretending that the whole industry is suffering along with you. It’s not. Stop blaming clients for the common everyday advertising that you churn out. Stop pretending that Divine intervention makes for award-winning work. And, break a sweat. Remember sweat? It’s what the rest of us do. Make your common work uncommon. It won’t be easy. It never has been and it never will be. But, at the end of the day, it’s the only thing that matters.